Increased latency in EU region

Incident Report for Black Forest Labs

Resolved

This incident has been resolved.
Posted Aug 15, 2025 - 05:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2025 - 23:28 UTC

Identified

We are still having issues with our GPU provider in EU, we are working on an emergency provisioning.
Posted Aug 14, 2025 - 21:39 UTC

Update

GPU provider has continued issues and performance is again degraded in EU region
Posted Aug 14, 2025 - 19:04 UTC

Monitoring

Our GPU provider fixed their problem, we are monitoring the situation.
Posted Aug 14, 2025 - 18:47 UTC

Identified

Our GPU providers in one of our EU clusters is experiencing issues. They are working on a solution
Posted Aug 14, 2025 - 16:01 UTC

Investigating

We are investigating another issue related to the latency.
Posted Aug 14, 2025 - 15:47 UTC

Monitoring

A fix has been implemented and we are monitoring the situation
Posted Aug 14, 2025 - 14:31 UTC

Investigating

We are currently investigating an issue with some of our EU clusters.
Posted Aug 14, 2025 - 14:26 UTC
This incident affected: Image Generation Services (FLUX 1.1 [pro], FLUX.1 [pro], FLUX.1 [dev], FLUX 1.1 [pro] Ultra, FLUX.1 Fill [pro], FLUX.1 Canny [pro], FLUX.1 Depth [pro], FLUX .1 Kontext [pro], FLUX.1 Kontext [max]).