Credits not showing up

Incident Report for Black Forest Labs

Resolved

This incident has been resolved.
Posted Jun 01, 2025 - 23:51 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 01, 2025 - 22:17 UTC

Investigating

We're currently seeing issues related to purchased credits not being added to some accounts. We are investigating and will make sure all users receive their credits within the next days. If you're affected by this, no further action is required on your end. You will be able to see your credits on your account soon.
Posted Jun 01, 2025 - 18:43 UTC